EFFECTIVE MAY 22, 2018
When you make a purchase, register an account or join our mailing list on devocion.com, we collect information including but not limited to your name, email address, billing and shipping address, zip code, phone number, and credit card information. When you provide this information, you consent that we may use it to contact you via phone, email, or direct mail. We may also collect information related to your visit on our site including but not limited to, activity on site, your Internet Service Provider’s address and the name of the web page directing you.
Information may be used for the following:
- Improve site personalization and performance including but not limited to the analysis of personal, transactional and site session data
- Customer service through email, live chat or telephone correspondence
- Sending post-sale emails related to new products, promotional offers and site or brand updates as well as reminders to submit reviews to our third-party review tool. You may opt out of these emails at any time by clicking unsubscribe within these emails
The information we collect may be disclosed when legally required to verify or enforce compliance with government orders, the policies governing Devoción and applicable laws that protect against misuse or unauthorized use of devocion.com. We keep record of past purchases and may combine this information with other demographic and publicly available information when necessary for government compliance.
We do not share credit card information with any third-party other than our payment processing service provider, Stripe Payments.
To aid in our marketing efforts, we may provide certain information gathered on devocion.com with reputable third-party advertising services and networks. These service providers will always be contractually obligated to meet our security standards and keep all information confidential.
Third-party analytics may access information relating to user behavior on site in order to help us provide a better user experience.
This site may contain third-party content including content that will direct you to or facilitate information through a third-party site that may also collect information. If you are directed to a third-party site or opting-in to use a third- party tool on our website, it is important to note these integrations and ensure that you have reviewed these separate privacy policies.
INFORMATION DISPLAYED PUBLICLY
We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on devocion.com or to Devoción customer care services via telephone, email or social media accounts will become the exclusive property of Devoción and may be publicly shared or displayed.
User submitted product reviews and questions, site reviews and blog comments are considered public information. This information may be made publicly visible on the websites, social media pages and blog of Devoción.
By connecting with us on social media by using our brand designated hashtags and handles, you are authorizing consent for devocion.com to use this content for business purposes including marketing.
Our site is intended exclusively for use by adults. We do not knowingly collect personal information from children under the age of 13.
COOKIES & TRACKING PIXELS
Devocion.com uses Secure Sockets Layer (SSL) technology to offer the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information during your online transactions.
COUNTRY OF BUSINESS OPERATION
If you are visiting our site from a country that is not the United States, please note that information and site usage may differ.
In accordance with the General Data Protection Regulation (GDPR), we allow access to those customers governed under European Union law to:
Request a copy of the personal data processed about you
Request that we delete your personal data upon request and do not use this information for marketing purposes
COMMENTS, REVIEWS & FEEDBACK
We welcome your feedback and would like you to note that any feedback, reviews, or messages submitted on devocion.com or to Devoción customer care services via telephone, email or social media accounts will become the exclusive property of Devoción and may be publicly viewed.
The email address that you provide during checkout will prompt an order confirmation email, tracking information email, and this address will be included in our mailing list. You may always opt-out of our newsletter by clicking the unsubscribe link found at the bottom of all of our emails.
UPDATING YOUR PREFERENCES
If you have questions or would like to opt out of digital marketing and other communications from Devoción, please feel free to contact us at:
69 Grand St.
Brooklyn, NY 11249